We at LookingPoint develop managed IT collaboration solutions in Berkeley that drive your business forward. And our fully managed programs are what you need to lower cost, improve speed, reduce downtime, and improve the cost of implementation. We provide 24x7 support so your staff can focus more on core functions that will help scale your business through these modern communications services:
- Telephony
- Video
- Instant Messaging
- Contact Center
- Digital Conference Room
- Collaboration Services
From the design phase to customer support and even into post-deployment, our team of capable IT architects will ensure that our solution delivers tangible benefits to your organization.
- No 2 collaboration solutions are the same. That is why our IT team designs tailored fit solutions based on your business needs.
- We offer expertise across collaboration platforms and devices to make sure your employees are supported however they want to work.
- We carry out thorough system audits, existing infrastructure analysis, and identification of areas to be upgraded to promote productivity and efficiency through the solutions we provide.
Whether you are a small business or a large enterprise, we can customize collaboration solutions according to your immediate needs. We provide VoIP phones, premised-based phones, and cloud-based phoning platforms so your staff can work simultaneously regardless if they’re inside the office or in another place.
In addition, we also made it possible for your company to hold periodic team meetings. Arrange for your employees to get together at least once a month to talk about what’s going on within your business, share information, work on projects, and more. And this can be possible by providing your company with apps and devices that enable you to do a conference call, email, instant messaging, or regular meeting call.
Moreover, you have to provide your workforce with the information, services, and products that will allow them to serve customers better and cater to their needs at the soonest possible time. For example, if you have a high-traffic area in your office, equipping employees with the right communication devices ensure they’ll provide a quick response time for orders placed today or the previous days before. Likewise, if a customer has an inquiry as to when their insurance policy expires, cancel their car insurance, or is contacting your company for another service, your employees will be able to address their concerns immediately and reduce the waiting time.
The collaborative initiative we offer can help your business become more profitable and increase your customer satisfaction, which will lead to repeat customers and referrals.
LookinPoint is committed to providing and developing a practical collaboration technology solution that allows your employees to communicate efficiently.
