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Managed Services

Infrastructure Managed Services

Next>Care is a suite of comprehensive managed services that provides day-to-day expertise, support, and management for your IT infrastructure. Through Next>Care we become an extension of your IT management team providing the support you need. We’ll review your network infrastructure regularly, recommend best practices, and perform ongoing maintenance.
LookingPoint is your solution provider in the Bay Area that provides full visibility into complex, hybrid infrastructure, offering granular performance monitoring enabling us to predict issues before they occur and take action to prevent them from happening:
  • Critical visibility and monitoring of your infrastructure
  • Insights and intelligence for daily operations
  • Best practice and configuration management
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Collaboration Management

Proactive management, monitoring, and optimization of your collaboration infrastructure, ensuring consistent operations, with maximum up time. Our goal is to identify problems before they impact your business.

Complete Visibility Into Amazon Web Services

LookingPoint provides complete management for AWS cloud services. This coupled with visibility into your on-premise infrastructure provides a complete view of your hybrid environment.

Actionable Data

Get proactive visibility into what's going through your network. LookingPoint leverages netflow monitoring to identify applications traversing your network. This deep visibility gives our customers the data they need to make informed decisions.

Global Internet Monitoring

LookingPoint will ensure your sites and critical business applications are accessible. Our globally distributed monitoring system can validate accessibility from multiple locations, simultaneously.

Insights You Need

LookingPoint actively monitors and manages your entire infrastructure. Our team analyzes the data collected to ensure we proactively resolve issues before they cause problems. We collect and analyze data for these technologies:
  • AWS
  • Network (Routers, Switches, Wireless, VPN, MPLS, DMVPN, SD-WAN)
  • Wireless (Cisco Wireless, Meraki)
  • Firewall Management (Cisco ASA, FPTD, Palo Alto)
  • Servers (Cisco UCS, Cisco Hyperflex, Simplivity, HP, Dell)
  • Storage (Nimble, Compellent, EMC, Tegile, Pure, Equallogic)
  • Voice and Video (Cisco Callmanager, VCS, Unity Connection, Attendant Console)
  • Contact Center (Cisco Contact Center Express)
  • Virtualization (VMware)

Monitor. Analyze. Predict. Prevent.

How we collect, review, and present your infrastructure health
A fully managed collaboration infrastructure, with administration,support and management
  • Complete communication Management
  • Software Upgrades
  • MAC Support
  • Monitoring
  • Backup Management
  • Best Practices
A fully managed and proactively monitored network infrastructure with expert configuration support and administration.
  • Complete Network Management
  • Software Upgrades
  • MAC Support
  • Monitoring
  • Configuration Backup Management
  • Best Practices
A comprensive portfolio of virtualization technologies and services
  • Complete Hypervisor Management
  • Software Upgrades
  • MAC Support
  • Monitoring
  • Backup Management
  • Best Practices

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