The dust has settled. The users have come. Fortunately, due to all the preparation, planning, and validation we are successfully running on our newly deployed Network. However, there are options for ongoing Network support.
IN-HOUSE NETWORK MANAGEMENT
In-house network management is overseen by the customer's internal IT staff. Any moves, adds or changes are processed by the customer's IT staff, not LookingPoint. While in-house management can be a great option, for many companies, it is not easy or cost effective.
LOOKINGPOINT ON DEMAND SUPPORT
On Demand provides you reactive support when you need it. LookingPoint acts as an extension of your IT staff through support requests we consider incidents. This level of support is ideal when your in-house IT primarily manages your Network, but needs expert help on demand. We provide this support 24x7x365.
LOOKINGPOINT COMPLETE NETWORK SUPPORT
LookingPoint Complete support provides both proactive and reactive Network support. LookingPoint actively monitors and manages your infrastructure. This level of support is ideal when your in-house IT is better leveraged focused on applications that drive your business. Let LookignPoint take care of the plumbing, while your IT staff focuses on improving your business.