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Next > care collaboration

The Assurance of a fully managed
Collaboration Infrastructure

Let LookingPoint take complete ownership of managing your collaboration infrastructure. Many of our customers find it difficult to keep up with their day to day responsibilities while keeping up with the latest collaboration innovation. Why not leverage LookingPoint to take care of your infrastructure with Next Care Managed Voice.

You’ll get a dedicated team that will proactively manage, monitor, and optimize your collaboration infrastructure, ensuring maximum uptime. Plus, you’ll get expert advice and oversight when needed, technology lifecycle management and unlimited support.

We provide ongoing reviews of your technology, with best-practice recommendations

Learn more about a Fully Managed Collaboration Infrastructure here

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Optimized Collaboration, Enhanced Communications

With Next Care Managed Voice, we’ll enable an improved end-user experience as we discover and implement new capabilities. Plus you’ll have consistent operations, with maximum uptime.

 

THIS SERVICE INCLUDES

layout manage data center Consistently applied best practices

icon2 Review of your Collaboration Technology

icon3 A highly trained extension of your IT staff with incomparable expertise you can trust

icon-4 A reliable, consistent, and dependable approach delivering collaboration services that ensure maximum uptime

THE RESULT?

A reliable and consistent data center experience enabled by our team of highly trained experts and their collective expertise. So make your life easy, let us take care of your data center, and you focus on enabling your business.

Next Care Managed Voice Product Description

Next Care Managed Voice provides our customers with a fully managed collaboration infrastructure. This is an on premise, per-user, per-month service
in which LookingPoint manages all the administration and support of a customer’s voice system.

 

COLLABORATION SERVICES

Supported systems include Cisco Unified Communications Manager, Cisco Unity Connection, and Cisco Unified Presence

layout manage data center  Unlimited moves, adds, and changes

icon2  Software updates and patch management

icon3  Backup and system management

icon4  24×7 monitoring

CONTACT CENTER MANAGEMENT

Supported systems include Cisco Unified Contact Center Express

layout manage data center  Unlimited moves, adds, and changes

icon2  Software updates and patch management

icon3  Backup and system management

icon4  24×7 monitoring

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GET STARTED TODAY WITH
NEXT > CARE

Contact Us today and our IT experts can help you design the Next Care Managed Service plan that is best for your infrastructure.

 Next Care Managed Services 

 

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COLLABORATION

A fully managed collaboration infrastructure, with administration,support and management
  • Complete communication Management
  • Software Upgrades
  • MAC Support
  • Monitoring
  • Backup Management
  • Best Practices
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NETWORK

A fully managed and proactively monitored network infrastructure with expert configuration support and administration.
  • Complete communication Management
  • Software Upgrades
  • MAC Support
  • Monitoring
  • Backup Management
  • Best Practices
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DATA CENTER

A comprensive portfolio of virtualization technologies and services
  • Complete communication Management
  • Software Upgrades
  • MAC Support
  • Monitoring
  • Backup Management
  • Best Practices

On Demand

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4 incidents
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SLA for support
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Extended IT Team