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Collaboration

Collaboration = Effective Communication

Collaboration is not just phones and dial tone, rather it's the way you enable all communication within your organization. A complete collaboration solution should address the way you communicate in any instance. Whever you are, your collaboration platform should support it all. The solution should support high quality video, and that video should REPLACE an in-person meeting, not be a distraction.

Deployment options should provide choice: on premise, hybrid, or cloud. Comprehensive, flexible, and engaging, that’s how we view collaboration. It’s what we deliver to our customers and it’s what you should expect from your next solution. We believe a properly leveraged solution will unlock productivity and improve the quality of each interaction.

LookingPoint will work with you to deliver your communications needs on all levels, including Workflow, Automation, Connectivity, Video, and Messaging. These components brought together in harmony create a unified communications solution unmatched by any "Phone System".

Unified Communications can improve overall time management of an organization by:

  • Increasing accessibility to key decision makers
  • Reducing delays and unifying multiple applications into a single platform
  • Messaging can be streamlined
  • Conference calls can be set up quickly
  • Critical time sensitive issues can be addressed expediently.

These changes lead to greater productivity, enhanced customer interaction and an increase overall in customer satisfaction.

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LookingPoint has aligned with Cisco's PPDIOO methodology in developing our process to ensure the highest quality project discovery, design, delivery and support. The building blocks alone are simple, but only LookingPoint can put them together in a way that aligns with your business and your goals.
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ON PREMISE COLLABORATION

Customers who want a highly customizable solution, or are restricted due to security and privacy guidelines, an on-premise solution may be the way to go.

  • Scalable
  • Solution aligned to workflow
  • Customized deployment
  • Advanced features
  • Dynamic service rollouts
  • Deep visibility with real-time analytics
  • Choice of providers and connectivity
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CLOUD COLLBORATION

Customers who want to simplify and centralize your Collaboration Infrastructure consider a cloud approach.

  • Streamlined installation
  • Management simplicity
  • Ease of use
  • Secure platform
  • Out-of-the-box visibility
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The Assurance of a Fully Managed Collaboration Infrastructure

Let LookingPoint take complete ownership of managing your collaboration infrastructure. Many of our customers find it difficult to keep up with their day to day responsibilities while keeping up with the latest collaboration innovation. So leverage LookingPoint to take care of your infrastructure with Next Care Managed Voice.
You’ll get a dedicated team that will proactively manage, monitor, and optimize your collaboration infrastructure, ensuring maximum uptime. Plus, you’ll get expert advice and oversight when needed, technology lifecycle management and unlimited support.
We provide ongoing reviews of your technology, with best-practice recommendations.

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Our Process

Review & Analyze Your Goals
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We collaborate with you to ensure we understand your business and know what matters most to you. We do an analysis of your current infrastructure for use when designing and developing your solution.

Analyze and Develop a Solution
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Based on our review we provide you with a comprehensive plan to address your needs, goals and long term objectives. We demonstrate how our services and solutions can enhance your business experience.
Implementation of Solution
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We leverage our deployment methodology and project team to deliver your project.

  • Review the purchased equipment and statement of work
  • Confirm the design and develop a detailed document for implementation
  • Schedule resources to deliver the project
  • System cutover and support
Manage Network Operations
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We can assist you with day to day operations with our support program

  • Network monitoring
  • Infrastructure security review
  • On-call network support
  • Moves, adds and changes

Contact us for A Free consultation

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