Businesses are always looking for ways to save time and money while advancing their goals. A common way to do that is to outsource business tasks that are not at the core of the business. Making use of a network infrastructure managed service provider (MSP) is an excellent example of hiring out tasks that are not central to a business. There are five primary reasons to hire out the management of your company’s network infrastructure.
Successful infrastructure MSPs have dedicated resources to develop and maintain network tools. Tools specifically designed to make running your network easier, such as by monitoring and managing your network; improving efficiency; or tracking tickets and utilization.
As an organization dedicated to optimal network performance, an MSP has scalable and repeatable processes that work. That means that processing a move, add, or change order occurs promptly and smoothly. Similarly, an outage or other emergency triggers a set procedure that gets the client up and running again as quickly as possible. And, because the MSP has an in-house tool development, they can track and improve their own processes without taking resources away from your network.
A network infrastructure MSP focuses on one thing: the continual operation of the client’s environment. This allows internal IT departments to focus on specific business-related needs of the company such as applications and efficiencies of operations or sales departments.
Rarely do organizations form to optimize network operations. An MSP allows a business to focus on what the business does without the distraction of making sure their underlying technology is working. When an organization does form to optimize network operations, that is what their people do. They are experts.
As an expert, an MSP has seen most issues before and can fix them quickly. Better yet, their experience allows them to foresee and prevent many potential network problems. Additionally, they have multiple people filling the reactive, proactive, and tools roles – keeping the client from experiencing any issues do to vacation, illness, or staff turnover.
When you combine the tools, processes, people, and scale of an MSP, you save significant time and money over recruiting, hiring, training, and maintaining an in-house resource. By allowing experts to do their job, you allow your experts to do theirs – improving your business’ bottom line.
How to Select a Managed Infrastructure Provider
These are seven questions you want to ask a potential network MSP. They ought to be able to respond to these questions comfortably with ease, and you need to feel confident with the answers.
How do you track and manage network assets?
What steps do you take to prevent issues?
What is your change control process?
How do you implement best practice?
How and when do you communicate alerting and ticketing reports?
What differentiating technology do you use to drive efficiency?
How do you systematically identify, track, and resolve performance issues?
Here at LookingPoint, we are ready to answer these, and any additional questions you may have about network infrastructure managed services.
Written By: Sean Barr, LookingPoint CEO
If you are interested in LookingPoint managing your network, feel free to contact us here!