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We have all been there; sitting down to dinner on a Sunday night, when you get an alert that one of your branches has gone offline. You politely excuse yourself from the table, open your laptop and start troubleshooting. The problem, you can’t access any of the gear to troubleshoot the issue, and the gear you can access isn’t providing any answers to why the site went down. Now you are faced with...

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Jul 25

Well.. we did it. We started a podcast! LookingPoint is here to introduce our podcast:

IT in the Bay Podcast

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If you are like many of our customers, you have asked the question “Why would I hire an MSP?” or you have considered hiring a managed service provider but not sure if it makes sense. Before we get into does it make sense or not, you need to know where you are at. To do that we recommend you ask yourself a few questions. Based on the answers to these questions you will have a better sense if you...

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Why a Network Infrastructure MSP?

Businesses are always looking for ways to save time and money while advancing their goals. A common way to do that is to outsource business tasks that are not at the core of the business. Making use of a network infrastructure managed service provider (MSP) is an excellent example of hiring out tasks that are not central to a business. There are five primary...

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Santa’s done with his list, now it's time for IT’s! We are reminded throughout the year to check our technology hardware and our different policies. Our software systems remind us to update our passwords and even force us to if we go too long without it. Software licenses renew and if any of our technology is outdated our technology partners help us to update our environment. But, what about the...

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From a high level, managing your IT infrastructure can be boiled down to 5 basic steps:

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