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Cisco Webex Devices have added a feature that allows them will be able to detect T3 alarms. This feature allows customers to expand their building alarm system with visual symbols and information displayed on Webex devices. This visual addition for audible alarms could be particularly important for employees with hearing impairment or ones wearing noise cancelling headsets.

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I couldn’t find a guide online for a particular WebEx Calling scenario; we wanted to use a local gateway to bridge our on-prem CUCM with WebEx calling without the need for PSTN. The local gateway would just route calls from on-prem to the cloud and vice versa. Each service would offer its own PSTN for the endpoints registered to it. Here’s how we accomplished it!

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Video conferencing was becoming the new norm even pre-covid. However, the pandemic did accelerate many businesses’ adoption of this technology. In this section, I will go over a deployment that will enable your on-prem Cisco video endpoints to dial other video endpoints registered to remote companies and dial into a Cisco Webex Meeting Room.

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Recently I noticed a new warning message on one of our CUCM 14 lab clusters. It showed up after we had a power outage. Unfortunately, this server did not have a secondary power supply or a connection to a UPS, so it experienced an ungraceful shutdown. The warning stated the following:

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Jun 16

About a month ago Cisco added Webex Cloud Connected UC to the Webex Control Hub. Today we’ll be looking at it and how it may help your business.

So, what is Webex Cloud-Connected UC? In short, it’s a dashboard within Control Hub that allows you to view operations such as system health checks, analytics, troubleshooting, and service and certificate updates.

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Cisco wants you to move your collaboration deployment to the cloud. Why? Because it makes sense.

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Throughout my day I use Webex Meetings to work with colleagues and assist customers. One of the easiest ways to start a meeting is to use Webex Personal Rooms. Personal Rooms are an always available virtual conference space that you don’t have to book. When you invite people to your Personal Room, they can easily find your meetings since the link to your meeting location never changes.

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Today we're talking about some of Cisco’s Webex fundamentals, like what happens once you've joined a meeting and some key functionality that you need to know in order to make you more effective in your Webex Meetings.

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Oct 2

Today we're talking about Cisco's Webex. We are going to show you how you can save time and improve your overall experience. Essentially, making Webex your best friend!

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Cisco is and has been a leader in on-prem solutions for Contact Center and now is leading in Cloud solutions for CC as well.  Appropriate for solutions that range between 21 – 300 agents, Webex Contact Center enable Sales and Service departments in an enterprise find and fulfill customer needs.

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