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Recently I noticed a new warning message on one of our CUCM 14 lab clusters. It showed up after we had a power outage. Unfortunately, this server did not have a secondary power supply or a connection to a UPS, so it experienced an ungraceful shutdown. The warning stated the following:

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Jun 16

About a month ago Cisco added Webex Cloud Connected UC to the Webex Control Hub. Today we’ll be looking at it and how it may help your business.

So, what is Webex Cloud-Connected UC? In short, it’s a dashboard within Control Hub that allows you to view operations such as system health checks, analytics, troubleshooting, and service and certificate updates.

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Cisco wants you to move your collaboration deployment to the cloud. Why? Because it makes sense.

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Throughout my day I use Webex Meetings to work with colleagues and assist customers. One of the easiest ways to start a meeting is to use Webex Personal Rooms. Personal Rooms are an always available virtual conference space that you don’t have to book. When you invite people to your Personal Room, they can easily find your meetings since the link to your meeting location never changes.

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Today we're talking about some of Cisco’s Webex fundamentals, like what happens once you've joined a meeting and some key functionality that you need to know in order to make you more effective in your Webex Meetings.

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Oct 2

Today we're talking about Cisco's Webex. We are going to show you how you can save time and improve your overall experience. Essentially, making Webex your best friend!

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Cisco is and has been a leader in on-prem solutions for Contact Center and now is leading in Cloud solutions for CC as well.  Appropriate for solutions that range between 21 – 300 agents, Webex Contact Center enable Sales and Service departments in an enterprise find and fulfill customer needs.

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As IT consultants in the Bay Area, we see a lot of startups.  Small businesses with bold ideas filled with hard working people focused on achieving a specific goal.  Usually in their infancy, these businesses focus all their time and money on the goal they are trying to achieve and usually don’t have the dedicated staff needed to support enterprise IT solutions.  The employees are extremely...

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Cisco Spark Call was able offer customers ready to move their PBX to the cloud a simple, easy, all cloud offer including PSTN connectivity. While it was and continues to be a great option for a number  customers, those shops that were either locked in to carrier PSTN agreements or only wanted to move a portion of their users but didn’t want to compromise with a fractured dial plan have been...

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Cisco VP of Collaboration, Amy Chang, just gave her keynote at Enterprise Connect 2019 and we’re excited for the amazing new features and integrations Cisco has lined up for their collaboration platforms.

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