Having worked in Information Technology departments since the mid 90’s, I’ve seen a lot of change. As you might expect from technology, things move fast, as technology continues to improve at a rapid pace. But the biggest change I’ve seen is the feeling that most businesses have towards IT and IT spending. As a systems administrator in the 90’s I remember feeling as if companies never saw the true value of their IT departments, to the point where they were even described as ‘cost centers’. It felt like pulling teeth trying to secure a budget from the business for things that I felt were critical, such as proper backups with low recovery point objectives, and highly available networks that can withstand a failure without a big fire drill of scrambling engineers while hundreds of employees sit idly waiting for you to fix it.
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