Cisco Spark Call was able offer customers ready to move their PBX to the cloud a simple, easy, all cloud offer including PSTN connectivity. While it was and continues to be a great option for a number customers, those shops that were either locked in to carrier PSTN agreements or only wanted to move a portion of their users but didn’t want to compromise with a fractured dial plan have been without a clear path of migration to cloud, until now. With Webex Teams Calling, customers have the capability of moving their entire user base or just a subset of users to a cloud first PBX all while retaining their existing PSTN circuits.
First off let me say, this blog is just my read on what the acquisition may mean for customers, there is no information in this document that has been provided by either Cisco or Broadsoft. This is our take on what it could mean and what we are excited about! This acquisition connects two individually successful collaboration companies and makes them better together. Cisco has a history of quickly integrating companies, taking what they do well and merging it with their current offerings, and mitigating product gaps.
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