Cisco is and has been a leader in on-prem solutions for Contact Center and now is leading in Cloud solutions for CC as well. Appropriate for solutions that range between 21 – 300 agents, Webex Contact Center enable Sales and Service departments in an enterprise find and fulfill customer needs.
Security is something that most IT folks have a love/ hate relationship with. OK, mostly hate… because data security is not easy and it’s not something you can just do and forget about, instead you must continuously adapt your network security to keep up with evolving threats and mitigate risk.
Next Generation Firewall (NGFW), we’ve all heard of this often-used term (maybe overused) but what does it mean? What do you get if you have one and how do you get it? All great questions that begs to be answered.
Subscribe to the informative Newsletter to be Notified Updates in the Technology world.