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In the dynamic landscape of modern telecommunications, the role of a Collaboration Engineer is one filled with continuous evolution and challenges. Throughout the course of their career, these professionals often find themselves at the forefront of critical transitions within an organization's communication infrastructure.

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Cisco Webex Devices have added a feature that allows them will be able to detect T3 alarms.

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I couldn’t find a guide online for a particular WebEx Calling scenario; we wanted to use a local gateway to bridge our on-prem CUCM with WebEx calling without the need for PSTN. The local gateway would just route calls from on-prem to the cloud and vice versa. Each service would offer its own PSTN for the endpoints registered to it. Here’s how we accomplished it!

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If you have an Expressway Deployment in your network, whether its for Mobile & Remote Access or Business to Business calling, chances are you’re receiving hundreds of spam calls per week. To find out if you’re receiving spam calls, a simple check on your call history should reveal that.

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