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Since the year 2000, Cisco Call Manager (now Unified CM) has been the backbone of enterprise voice, powering communication for organizations worldwide. For over 26 years, this mature platform has established itself as the gold standard in corporate telephony.

So, why are we writing about a 26-year-old product today? Because its continued relevance is undeniable.

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Cisco recently announced a bunch of new innovations in Webex that are focused to help organizations collaborate seamlessly and transform their employee and customer experiences. Let's check out what they have updated and improved upon! 

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