Blog

Recently we’ve updated, reviewed and revamped a lot of our customers’ call center scripts in order to make them more efficient. A call center should never lose focus of its purpose:

Cisco leads the word in Corporate on premises telephony and collaboration solutions. For the past couple of years its trying to mimic this offering via its cloud services and Webex Calling. Webex Calling has been maturing pretty quickly and billions of dollars of investments result in new features and expansions on a weekly basis.

In this blog, we will go over some of their latest features and...

Whether you’re migrating from On Prem Call Manager to WebEx Calling, Spark to WebEx Calling or just have some old phones you want to add to your WebEx Calling Deployment; you will need to convert your phones from their Enterprise Firmware to the cloud supported MPP firmware.

Hoteling is bringing Extension Mobility (Call Manager realm) to the cloud-based WebEx Calling solution. It allows a user to pick any phone and login to it using their extension and voicemail pin number.

Cisco wants you to move your collaboration deployment to the cloud. Why? Because it makes sense.

Crazy times we’re currently living in huh? For some, what once was merely a dream, working from home, has become a reality. Maybe not the way they envisioned it happening but hey, it happened! Fortunately, technology nowadays gives us unimaginable bandwidth and allows us to adapt seamlessly in times like this, without skipping a beat.