Blog

Since the year 2000, Cisco Call Manager (now Unified CM) has been the backbone of enterprise voice, powering communication for organizations worldwide. For over 26 years, this mature platform has established itself as the gold standard in corporate telephony.

So, why are we writing about a 26-year-old product today? Because its continued relevance is undeniable.

Call recording has long been a vital component of business communications, especially in regulated industries such as finance, healthcare, and government. What began as a basic compliance tool has evolved into a powerful engine for business intelligence, customer satisfaction, and agent training. In this blog, we explore how call recording has transformed over time, its growing importance in the...

Amazon Web Services (AWS)is the leading cloud infrastructure platform on the market today. AWS provides everything from public DNS, directory, and database services, to monitoring and alerting services. Each of these services is designed toreduce costs and complexity for the enterprise.

The last day of Cisco Live 2018 started with a Security Innovation Showcase with Bret Hartman, Cisco VP and CTO of Security. He discussed best case security for worst case scenarios. In the last year we have seen cyber attack after cyber attack from Nyetya in July 2017 to VPNFilter which was detected last month.