Blog

Call recording has long been a vital component of business communications, especially in regulated industries such as finance, healthcare, and government. What began as a basic compliance tool has evolved into a powerful engine for business intelligence, customer satisfaction, and agent training. In this blog, we explore how call recording has transformed over time, its growing importance in the...

The last day of Cisco Live 2018 started with a Security Innovation Showcase with Bret Hartman, Cisco VP and CTO of Security. He discussed best case security for worst case scenarios. In the last year we have seen cyber attack after cyber attack from Nyetya in July 2017 to VPNFilter which was detected last month.