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Would you know if one of the 2 power supplies in one of your critical switches went out? What would alert you to an SSL certificate expiring on a web-based application you use every day? If you’re like most organizations, you have some kind of infrastructure monitoring in place. Could you take the approach of “If anything breaks, my users will let me know”? Sure you could! Would it work? Yep!...

Today I have the opportunity to tell you about the wonders & joys of managed services. First, what are managed services? Ultimately, managed services are the outsourced, proactive management of your stuff. In this case, we’re talking about your technology. A good provider will give you time back to focus on the fun parts of your job and save you money. That sounds good, right? Time, fun & money?