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If you haven’t heard, Cisco is redesigning their certification programs. Starting February 24, 2020 this new design will be in place. Let’s take a look at the upcoming changes.

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Jul 25

Well.. we did it. We started a podcast! LookingPoint is here to introduce our podcast:

IT in the Bay Podcast

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Jul 17

That title is not true, but I just could not come up with a better one. I like rhyming phrases I guess.

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Take one look at me and you’ll quickly identify me as someone who loves pi (and pie). Specifically, the Raspberry Pi, they are a permanent accoutrement to my workspaces. With the Pi 4 now officially out what better time to dust off those old Pis and put them to work in your network tool kit. Chances are you already have all the components laying around.

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Cisco is and has been a leader in on-prem solutions for Contact Center and now is leading in Cloud solutions for CC as well.  Appropriate for solutions that range between 21 – 300 agents, Webex Contact Center enable Sales and Service departments in an enterprise find and fulfill customer needs.

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Being in the IT world, we know how difficult it can be to track maintenance and support contracts on one’s network infrastructure. Pouring through endless lines of confusing spreadsheets trying to identify what you need to renew support on can make your eyes cross and want to throw your hands up in defeat.  Between asset tracking and the renewal process, too much time is consumed going through...

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Jun 19

Last week was the long-awaited Cisco Live 2019! And two of our wonderful engineers wrote up their thoughts on the week. For a quick recap check out Dominic Zeni's overview of the week below and if you want a more in-depth recap check out Trevor Butler's deep dive into the Cisco Live 2019 World.

 

For the Short Attention Span Readers:

Another year, another Live!  Building Bridges was one of the...

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Project Management has many highs and lows; often times with unexpected twists and turns, yet even with all the uncertainty accompanying a typical project, with the focus and the right skills, you can help steer your project to success.  Being an effective project manager enables you to utilize your skills to be a problem solving and creative leader where you can foster synergy within a team to...

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The countdown begins for Cisco Live 2019 in San Diego! We are super excited to see all that Cisco will be presenting and introducing to us. We thought that we would give you our top picks of sessions to attend during this jam packed, awesome week!

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If you are like many of our customers, you have asked the question “Why would I hire an MSP?” or you have considered hiring a managed service provider but not sure if it makes sense. Before we get into does it make sense or not, you need to know where you are at. To do that we recommend you ask yourself a few questions. Based on the answers to these questions you will have a better sense if you...

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