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Recently I noticed a new warning message on one of our CUCM 14 lab clusters. It showed up after we had a power outage. Unfortunately, this server did not have a secondary power supply or a connection to a UPS, so it experienced an ungraceful shutdown. The warning stated the following:

Today we are getting a little SASE 😊 We are talking about the Secure Access Service Edge. Before I talk about the components of SASE, let's talk a little bit about what it is. It moves these secure access services to the edge, which I know sounds pretty obvious right, but what's the edge? You may have remote users working out of their homes, maybe they are not near an office location. SASE moves...

About a month ago Cisco added Webex Cloud Connected UC to the Webex Control Hub. Today we’ll be looking at it and how it may help your business.

So, what is Webex Cloud-Connected UC? In short, it’s a dashboard within Control Hub that allows you to view operations such as system health checks, analytics, troubleshooting, and service and certificate updates.

You may have seen news reports on the Colonial Pipeline malware attack. The main questions I’ve heard from family and friends are “How did something like that happen?” and “Why couldn’t they stop it?” In my opinion, there are many reputable news agencies and other organizations that have weighed in and done very good work at explaining the intricacies of what happened. I would encourage the...

Welcome back! In this blog we’re going to take a detour from our TrustSec series to introduce some modern endpoint management techniques in Microsoft Intune. Almost every customer we are working with is starting the journey to modern endpoint management with Microsoft Intune. As the functionality of Azure AD + Intune continues to mature, that once far away thought of shutting down those Microsoft...

Here on the LP blog, I have often praised the virtues of using the archive configuration feature in all your Cisco switch and router configurations. If you it or would like a refresher you can read up on how great this feature is and why you should use it by following the link below:

Today we’ll be going over how to add a Cisco switch to ISE 3.0 for TACACS administration. For this configuration you’ll need an ISE PSN (Policy Service Node) node with Device Admin Services enabled and either a Cisco switch or router running IOS.

Would you know if one of the 2 power supplies in one of your critical switches went out? What would alert you to an SSL certificate expiring on a web-based application you use every day? If you’re like most organizations, you have some kind of infrastructure monitoring in place. Could you take the approach of “If anything breaks, my users will let me know”? Sure you could! Would it work? Yep!...

The topic of backing up is not always linear. Backing up a system can sometimes be confusing topic among System and Network Engineers. There are always multiple ways to back up and restore, but is it the recommended for the system? For example, experience has shown me that enabling virtual machine snapshots to systems like ISE can present itself with larger operational issues like sporadic...

Cisco recently announced a bunch of new innovations in Webex that are focused to help organizations collaborate seamlessly and transform their employee and customer experiences. Let's check out what they have updated and improved upon!