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A new path to certification

If you haven’t heard, Cisco is redesigning their certification programs. Starting February 24, 2020 this new design will be in place. Let’s take a look at the upcoming changes.

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OTV will set you free

That title is not true, but I just could not come up with a better one. I like rhyming phrases I guess.

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Adventures with Pi #1 – ConsolePi

Take one look at me and you’ll quickly identify me as someone who loves pi (and pie). Specifically, the Raspberry Pi, they are a permanent accoutrement to my workspaces. With the Pi 4 now officially out what better time to dust off those old Pis and put them to work in your network tool kit. Chances are you already have all the components laying around.

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Cisco Webex Contact Center (aka CJP) Update

Cisco is and has been a leader in on-prem solutions for Contact Center and now is leading in Cloud solutions for CC as well.  Appropriate for solutions that range between 21 – 300 agents, Webex Contact Center enable Sales and Service departments in an enterprise find and fulfill customer needs.

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Introducing ACELA - The Lifecycle Management Tool

Being in the IT world, we know how difficult it can be to track maintenance and support contracts on one’s network infrastructure. Pouring through endless lines of confusing spreadsheets trying to identify what you need to renew support on can make your eyes cross and want to throw your hands up in defeat.  Between asset tracking and the renewal process, too much time is consumed going through one’s entire environment to make sure all items are captured. 

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Cisco Live 2019 Recap

Last week was the long-awaited Cisco Live 2019! And two of our wonderful engineers wrote up their thoughts on the week. For a quick recap check out Dominic Zeni's overview of the week below and if you want a more in-depth recap check out Trevor Butler's deep dive into the Cisco Live 2019 World.

 

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For the Short Attention Span Readers:

Another year, another Live!  Building Bridges was one of the themes of this years’ Cisco Live and you can see it ringing true across the portfolio.  Take Cisco Umbrella for example.  It is no longer just a DNS layer security tool.  Using the cloud-native Umbrella application, Cisco has built integrations to CloudLock, SDWAN, and soon ThreatGrid.  With just the click of a button from your vManage, you can build tunnels (bridges??) from your SDWAN to your Umbrella and begin leveraging the full featured Umbrella Secure Internet Gateway.  Or how about Cognitive Collaboration, building bridges to well…everywhere!  Taking in contextual information from the Internet in all forms, Cognitive Collaboration promises to make us more prepared, more productive, and more successful in the meetings we attend.  The new SVP of Collab, Amy Chang, came to Cisco through an acquisition of Accompany (the technology at the heart of Cognitive Collab).  I’m very excited for the things to come from Amy’s team and Cognitive Collaboration.  At the heart of all of these technological bridges are API’s.  So, where’s the bridge for me as a traditional systems or network engineer that takes me from the CLI or the GUI to the API?  Enter the new DevNet certifications announced at Cisco Live.  A path (bridge??) for learning is very helpful when approaching an ocean of new technology and I’m excited to see what it’s all about! - Dominic Zeni

 

For The Insatiable Readers:

This year Cisco Live was held in sunny San Diego. Between the breakout sessions, the walk-in labs, and an amazing performance by Weezer and the Foo Fighters, Cisco announced some new products and new certifications.

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5 Key Components to Successful Project Management

Project Management has many highs and lows; often times with unexpected twists and turns, yet even with all the uncertainty accompanying a typical project, with the focus and the right skills, you can help steer your project to success.  Being an effective project manager enables you to utilize your skills to be a problem solving and creative leader where you can foster synergy within a team to accomplish great feats. As the project manager you are the face of the project and how you present yourself and manage your team will have a huge impact on whether you succeed or fail.  By definition, each project is unique, but it’s not difficult to find commonalities woven throughout all projects.  Mastering these specific aspects of a project, can set the stage for successful projects moving forward.

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Maximize your time at Cisco Live!

The countdown begins for Cisco Live 2019 in San Diego! We are super excited to see all that Cisco will be presenting and introducing to us. We thought that we would give you our top picks of sessions to attend during this jam packed, awesome week!

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Take the Assessment: Should I hire a managed service provider?

 

If you are like many of our customers, you have asked the question “Why would I hire an MSP?” or you have considered hiring a managed service provider but not sure if it makes sense. Before we get into does it make sense or not, you need to know where you are at. To do that we recommend you ask yourself a few questions. Based on the answers to these questions you will have a better sense if you should consider a managed service provider. Let’s get to it!

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