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I couldn’t find a guide online for a particular WebEx Calling scenario; we wanted to use a local gateway to bridge our on-prem CUCM with WebEx calling without the need for PSTN. The local gateway would just route calls from on-prem to the cloud and vice versa. Each service would offer its own PSTN for the endpoints registered to it. Here’s how we accomplished it!

WebEx Calling is Cisco’s Enterprise Cloud based calling solution. It allows companies to have their phones registered to Cisco’s cloud and it provides a rich set of features including an interface to the PSTN.

WebEx Calling is full of features designed to make communication easier, richer, and more efficient. Basically, get more out of your phone system.

The topic today is Auto Attendant, Queues...

The Meraki dashboard is phenomenal in my opinion. With next to no effort on your part, you have a LOT of data at your fingertips. What if you want that data available for easy export, or if you want to access data older than 30 days old? I ran into just that scenario and found that on top of the GUI, Meraki provides a pretty fantastic API with access to even MORE data. Let me show you how to...

How to create a Certificate Signing Request with OpenSSL for your Cisco Firepower Threat Defense Firewall managed by FirePower Management Center.

Data backup is a must in any organization big or small. Having backups in multiple remote locations means peace of mind to an admin, because he or she can rest assured their data is stored in a safe place should something catastrophic happen. Today we will be looking at how to configure remote backups for FMC, assuming you already have your remote storage location setup. Cisco best practice is to...

I am currently finishing a project where I am designing a custom Quality of Service policy for a customer's suite of business critical applications. The customer uses MPLS as their WAN and the bandwidth for the MPLS is different depending on the site; Datacenters have more bandwidth, branches have decent bandwidth, and small kiosks only have a few megabits of bandwidth. The customer noticed that...

If you have an Expressway Deployment in your network, whether its for Mobile & Remote Access or Business to Business calling, chances are you’re receiving hundreds of spam calls per week. To find out if you’re receiving spam calls, a simple check on your call history should reveal that.

Sometimes it is faster to just re-image the firepower module than to go through the step-by-step upgrade process where you must upgrade to the next release and then apply the all the updates. If the module is several releases behind than this process must be repeated several times. Luckily, in certain scenarios this can be avoided by just re-imaging to the latest Cisco recommended release. This...

Project Manager: “We need to give them access to our network.”

IT Security: “No.”

Project Manager: “We really need to give them access to our network.”

IT Security: “Still no.”

Project Manager: “C’mon, pleeease??”

IT Security: “Ok fine. But we’ll need to assess their computer for vulnerabilities.”

I recently set up SSO on our Rubrik backup device and had a hard time finding a thorough walkthrough, so I put this together in hopes that it will help someone else out. My suggestion would be to read it over once paying attention to the notes I threw in there before starting. Ready? Ok, let’s do it!

We’ll start with configuring an Identity Provider (IDP) in Rubrik, then we’ll jump back and forth...