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Hey there! The Cisco Catalyst 9800 Series Wireless LAN Controllers (WLCs) are pretty awesome, and one cool trick up their sleeve is the Always-On Tracing feature. It’s a total lifesaver for figuring out what’s going wrong in your wireless network. Let’s break it down quick—what it is, how it works, and why you’ll love it!

When thinking about optimizing a workspace, you're mostly thinking: How can users be their most productive selves in this room, and what tools can I provide to help them collaborate, brainstorm, share ideas, and produce results? Designing workspaces is challenging; no two spaces are the same. Each one comes with its own difficulties and requires a certain level of creativity to bring everything...

Multicast DNS (mDNS) has become a critical protocol for modern networks, enabling service discovery across network segments without the need for traditional DNS servers. With the proliferation of IoT devices, Apple products, and various other devices requiring seamless connectivity, implementing an effective mDNS gateway solution has never been more important. In this blog post, we'll explore...

At LookingPoint, we understand that even the best technical teams sometimes need a second set of eyes, faster escalation paths, or just a bit of extra support when it matters most. That’s why we’re excited to introduce Express Support—our enhanced support offering designed to work alongside your existing Cisco SMARTnet.

In networking, switches play a critical role in connecting devices and managing network traffic within a local area network (LAN). When you deploy a new switch, it's important to configure it properly to ensure optimal performance, security, and functionality. This guide will walk you through the essential steps for setting up a base configuration for a network switch.

In network environments, security is a top priority. One of the critical aspects of securing Cisco devices is controlling who can access them and what level of permissions they have. Authentication, Authorization, and Accounting (AAA) is a Cisco framework designed to provide a robust and scalable security mechanism to manage access control on network devices. In this blog, we'll focus on using AAA

Recently, I was asked an interesting question: Can the Microsoft Teams app automatically update a user’s status—like showing when they’re on a call or set to “Do Not Disturb”—based on activity from a Call Manager-registered phone?

In this post I am going to focus on the Queuing and Policing aspects of QoS.  To reiterate the scenario I started with in the first part, we will focus on a very common deployment of QoS; support of end to end voice and video deployments.  Additionally, I will focus on Cisco's newer MQC way of deploying QoS rather than the older MLS QoS.

Thanks to Cisco’s push to deploy more Thousand Eyes agents, the Catalyst team has given us an easy button for deploying agents to the Catalyst 9300 and 9400 switches using Catalyst Center, formally DNA Center. The agent is deployed as a docker container using the App-hosing framework built natively into the 9300 and 9400 series platforms. Catalyst Center streamlines the deployment of the...

My latest project has been a switch refresh and a deployment of a Catalyst Center with Assurance only for a customer across all of their sites. Now the task I had at hand was how can I use Catalyst Center to automate as much configuration on the switches as possible. Because we were only licensed for Assurance we did not have access to use any of the SD-Access fabric automation that Catalyst...