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WebEx Calling is Cisco’s Enterprise Cloud based calling solution. It allows companies to have their phones registered to Cisco’s cloud and it provides a rich set of features including an interface to the PSTN.

WebEx Calling is full of features designed to make communication easier, richer, and more efficient. Basically, get more out of your phone system.

The topic today is Auto Attendant, Queues...

Data backup is a must in any organization big or small. Having backups in multiple remote locations means peace of mind to an admin, because he or she can rest assured their data is stored in a safe place should something catastrophic happen. Today we will be looking at how to configure remote backups for FMC, assuming you already have your remote storage location setup. Cisco best practice is to...

I am currently finishing a project where I am designing a custom Quality of Service policy for a customer's suite of business critical applications. The customer uses MPLS as their WAN and the bandwidth for the MPLS is different depending on the site; Datacenters have more bandwidth, branches have decent bandwidth, and small kiosks only have a few megabits of bandwidth. The customer noticed that...

If you have an Expressway Deployment in your network, whether its for Mobile & Remote Access or Business to Business calling, chances are you’re receiving hundreds of spam calls per week. To find out if you’re receiving spam calls, a simple check on your call history should reveal that.

Sometimes it is faster to just re-image the firepower module than to go through the step-by-step upgrade process where you must upgrade to the next release and then apply the all the updates. If the module is several releases behind than this process must be repeated several times. Luckily, in certain scenarios this can be avoided by just re-imaging to the latest Cisco recommended release. This...

Video conferencing was becoming the new norm even pre-covid. However, the pandemic did accelerate many businesses’ adoption of this technology. In this section, I will go over a deployment that will enable your on-prem Cisco video endpoints to dial other video endpoints registered to remote companies and dial into a Cisco Webex Meeting Room.

Hello world! Today I bring you a short, but informative nugget on how to successfully implement SNMP on your Cisco Firepower Management Center (FMC). SNMP, at a very high level, is a UDP based protocol, using port 161, that is used to monitor communication between Network devices. This protocol is extremely helpful for Network Admins, as it not only gives you visibility of the traffic going...

Recently I noticed a new warning message on one of our CUCM 14 lab clusters. It showed up after we had a power outage. Unfortunately, this server did not have a secondary power supply or a connection to a UPS, so it experienced an ungraceful shutdown. The warning stated the following:

About a month ago Cisco added Webex Cloud Connected UC to the Webex Control Hub. Today we’ll be looking at it and how it may help your business.

So, what is Webex Cloud-Connected UC? In short, it’s a dashboard within Control Hub that allows you to view operations such as system health checks, analytics, troubleshooting, and service and certificate updates.

Here on the LP blog, I have often praised the virtues of using the archive configuration feature in all your Cisco switch and router configurations. If you it or would like a refresher you can read up on how great this feature is and why you should use it by following the link below: