Blog

Today we're talking about some of Cisco’s Webex fundamentals, like what happens once you've joined a meeting and some key functionality that you need to know in order to make you more effective in your Webex Meetings.

Today we're talking about Cisco's Webex. We are going to show you how you can save time and improve your overall experience. Essentially, making Webex your best friend!

Cisco is and has been a leader in on-prem solutions for Contact Center and now is leading in Cloud solutions for CC as well.  Appropriate for solutions that range between 21 – 300 agents, Webex Contact Center enable Sales and Service departments in an enterprise find and fulfill customer needs.

As IT consultants in the Bay Area, we see a lot of startups. Small businesses with bold ideas filled with hard working people focused on achieving a specific goal. Usually in their infancy, these businesses focus all their time and money on the goal they are trying to achieve and usually don’t have the dedicated staff needed to support enterprise IT solutions. The employees are extremely sharp...

Cisco Spark Call was able offer customers ready to move their PBX to the cloud a simple, easy, all cloud offer including PSTN connectivity. While it was and continues to be a great option for a number customers, those shops that were either locked in to carrier PSTN agreements or only wanted to move a portion of their users but didn’t want to compromise with a fractured dial plan have been...

Cisco VP of Collaboration, Amy Chang, just gave her keynote at Enterprise Connect 2019 and we’re excited for the amazing new features and integrations Cisco has lined up for their collaboration platforms.

Technology is constantly innovating and advancing and has become and integral part of any business’ success. Today’s workforce is becoming more mobile, and that makes simple, effective collaboration more important for today’s business than ever before. At LookingPoint we have almost a decade of experience designing and deploying different collaboration rooms. Our experience has taught us that...

The conference room video solutions have greatly improved and are simpler to implement, use, and support than ever before. I see two major drivers for this trend. First is the move to cloud for endpoint registration and video bridging in the cloud. This move to cloud has lowered the entry point for many customers to enable video in the conference room. The second driver is the decreasing cost for...

Technology is constantly moving and advancing, and as we continue to innovate we are able to use different enterprise technologies to grow our business. Technology used to be a means to help operate the business but has transformed into a means to better the business beyond those day-to-day operations. Technology is connecting our teams, connecting us with our customers and helping us to serve...

Cisco is reinventing the collaboration experience, delivering messaging, meetings, voice/ video calls, and digital whiteboarding in the cloud.